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George Nix Goes Above and Beyond to Make It Right

By Matt Baker

When George Nix is helping a guest, it’s a responsibility he doesn’t take lightly. As Arby’s Manager of Guest Support and an Air Force Reservist, he understands the importance of serving others and always doing the right thing.

George works every day to make sure that guests have a positive Arby’s experience. And often times, that means going above and beyond to make it right.

Just a few months ago, George was speaking with a guest who was undergoing chemotherapy. George, who lost his own mother to cancer, sent the guest candy, roses and a stuffed bear to show how much he cared about what she was going through.

His passion for serving others is exactly why George received Arby’s Dream Big Award in 2017, one of the organization’s highest honors.

“I want to show guests that Arby’s isn’t like other brands. We really value what our guests have to say and care about them beyond the restaurant walls.” George Nix, Manager of Guest Support, Arby’s

George always keeps that Thank You cards he receives from guests

George always keeps the Thank You cards he receives from guests.