“We’re proud of the content we create and distribute. We love seeing the reactions from our fans and how they engage with the brand,” said Josh Martin, Senior Director of Social and Digital for Arby’s.
Arby’s earned the award after its brilliant transition from creating custom, hand-crafted content out of the brand’s packaging to using actual sandwich ingredients to build real-time, quick-response social portraits.
In order to bring Arby’s to the forefront of the sandwich conversation in unison with its Head of Sandwiches campaign, Arby’s worked with a variety of celebrities to start the conversation on Twitter, using the hashtag #MakeMySandwich. One by one, Arby’s drew each personality’s portrait and replied with its finished “sandwich” creation.
— Arby's (@Arbys) September 13, 2018
Over the next three weeks, requests poured in, with Arby’s creating more than 100 sandwich portraits that were shared on Twitter, in a two-hour Facebook Live video and on Instagram Stories, even including one of Wendy’s.
— Arby's (@Arbys) September 14, 2018
Arby’s has continued the conversation, creating sandwich portraits for holidays, cultural moments and other events:
— Arby's (@Arbys) December 24, 2018
— Arby's (@Arbys) April 10, 2019
“It was a total team effort to bring the #MakeMySandwich campaign to life,” said Josh.
Congratulations to Josh, Arby’s Social Media Supervisors Michael Nguyen and Jimmy Beck and the entire Arby’s Marketing team for this incredible honor.